Terms of Service

1. Acceptance of Terms and Agreement Scope

By accessing, browsing, or using MeetWorth's meeting effectiveness analytics platform and related services (collectively, the "Services"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms") and all applicable laws and regulations. If you do not agree with any provision of these Terms, you are prohibited from using our Services and must discontinue access immediately.

These Terms constitute a legally binding agreement between you (either as an individual user or on behalf of an entity) and MeetWorth, Inc. ("MeetWorth," "we," "us," or "our"). The agreement governs your access to and use of our Services, including any content, functionality, and services offered on or through our platform.

These Terms apply to all users of the Services, including without limitation users who are browsers, vendors, customers, merchants, contributors of content, information, and other materials or services on the platform. Your use of our Services is also governed by our Privacy Policy, which is incorporated by reference into these Terms.

We reserve the right to modify these Terms at any time, and such modifications will be effective immediately upon posting. Your continued use of the Services following the posting of revised Terms means that you accept and agree to the changes.

2. Description of Service and Platform Capabilities

MeetWorth provides a comprehensive Software as a Service (SaaS) platform designed to analyze and optimize meeting effectiveness through data-driven insights. Our Services include, but are not limited to:

Core Analytics Features

• Meeting Duration Tracking: Automated capture and analysis of actual versus scheduled meeting times
• Participant Cost Calculation: Real-time calculation of meeting costs based on participant hourly rates and attendance
• Post-Meeting NPS Surveys: Automated satisfaction surveys and Net Promoter Score tracking
• ROI Scoring: Comprehensive return on investment analysis for meetings and meeting practices
• Trend Analysis: Historical data analysis and pattern identification for meeting optimization

Integration Capabilities

• Calendar Integration: Seamless synchronization with Google Calendar, Microsoft Outlook, and other major calendar platforms
• Video Conferencing: Direct integration with Zoom, Microsoft Teams, WebEx, and other conferencing solutions
• HRIS Synchronization: Employee data and hourly rate synchronization with human resources information systems
• Single Sign-On (SSO): Enterprise authentication integration with SAML and OAuth providers

Reporting and Analytics

• Dashboard Analytics: Real-time and historical meeting effectiveness dashboards
• Custom Reports: Configurable reporting tools for organizational insights
• Recommendation Engine: AI-powered suggestions for meeting optimization
• Export Capabilities: Data export functionality for further analysis and integration

3. User Accounts, Registration, and Responsibilities

To access certain features of our Services, you must register for an account and provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Account Registration Requirements

• Accurate Information: Provide truthful, accurate, current, and complete information during registration
• Information Updates: Maintain and promptly update your account information to keep it accurate and complete
• Authorized Use: Ensure you have proper authorization to create an account on behalf of your organization
• Age Requirements: Confirm you are at least 18 years old or the age of majority in your jurisdiction

Account Security and Management

• Password Security: Maintain the security and confidentiality of your password and account credentials
• Unauthorized Access: Immediately notify us of any unauthorized use of your account or security breaches
• Account Responsibility: Accept full responsibility for all activities that occur under your account
• Multi-Factor Authentication: Enable and maintain multi-factor authentication when available

User Conduct and Obligations

• Lawful Use: Use the Services only for lawful purposes and in accordance with these Terms
• Professional Conduct: Maintain professional standards in all interactions with our platform and support team
• Data Accuracy: Ensure the accuracy and legitimacy of all data you input into our system
• Compliance: Comply with all applicable laws, regulations, and organizational policies

4. Acceptable Use Policy and Prohibited Activities

You agree to use MeetWorth's Services responsibly and in compliance with all applicable laws and regulations. The following activities are strictly prohibited:

Prohibited Uses

• Illegal Activities: Using the Services for any unlawful purpose or in violation of any local, state, national, or international law
• Intellectual Property Infringement: Infringing upon or violating the intellectual property rights of MeetWorth or any third party
• Harmful Content: Transmitting, storing, or sharing harmful, offensive, defamatory, or inappropriate content
• Unauthorized Access: Attempting to gain unauthorized access to our systems, networks, or other users' accounts
• System Interference: Interfering with or disrupting the integrity or performance of our Services
• Competitive Intelligence: Using our Services for competitive intelligence gathering or reverse engineering
• Data Mining: Extracting data through automated means without explicit written permission

Security Violations

• Hacking Attempts: Attempting to probe, scan, or test the vulnerability of our systems
• Authentication Bypass: Circumventing or attempting to circumvent security measures
• Malicious Code: Introducing viruses, malware, or other malicious code into our systems
• Account Sharing: Sharing account credentials or allowing unauthorized access to your account

Content and Data Violations

• False Information: Providing false, misleading, or fraudulent information
• Privacy Violations: Violating the privacy rights of individuals or organizations
• Spam and Abuse: Sending unsolicited communications or engaging in abusive behavior
• Data Misuse: Using meeting data or analytics for purposes other than meeting optimization

5. Subscription Plans, Billing, and Payment Terms

MeetWorth offers various subscription plans with different features, capabilities, and pricing structures. All subscription fees are billed in advance and are non-refundable except as expressly provided in these Terms.

Subscription Tiers

• Starter Plan (Free): Limited to 10 meetings per month with basic analytics and standard support
• Professional Plan: Unlimited meetings with advanced analytics, integrations, and priority support
• Enterprise Plan: Full feature access including HRIS integration, SSO, advanced privacy controls, and dedicated support
• Custom Plans: Tailored solutions for large organizations with specific requirements

Billing and Payment

• Advance Payment: Subscription fees are billed monthly or annually in advance
• Automatic Renewal: Subscriptions automatically renew unless cancelled before the renewal date
• Payment Methods: We accept major credit cards and ACH transfers for enterprise customers
• Currency: All fees are quoted and charged in US Dollars unless otherwise specified
• Taxes: You are responsible for all applicable taxes, duties, and governmental charges

Price Changes and Modifications

• Price Adjustments: We may modify subscription prices with 30 days advance notice
• Grandfathering: Existing customers may be grandfathered at current rates for a specified period
• Plan Changes: You may upgrade or downgrade your plan at any time, with changes effective at the next billing cycle
• Usage Overages: Additional charges may apply for usage exceeding plan limits

Refund and Cancellation Policy

• No Refunds: Subscription fees are generally non-refundable except as required by law
• Cancellation: You may cancel your subscription at any time, effective at the end of the current billing period
• Service Credits: We may provide service credits for significant service outages or failures
• Dispute Resolution: Billing disputes must be reported within 60 days of the charge

6. Data Ownership, Privacy, and Security

You retain ownership of all data you input into MeetWorth's platform. We process your data in accordance with our Privacy Policy and applicable data protection laws. Our commitment to data security and privacy is fundamental to our service delivery.

Data Ownership and Rights

• Customer Data Ownership: You retain all rights, title, and interest in your meeting data and analytics
• Limited License: You grant us a limited license to process your data solely to provide our Services
• Data Portability: You may export your data at any time in standard formats
• Data Deletion: You may request deletion of your data, subject to legal retention requirements

Privacy and Confidentiality

• Privacy Policy Compliance: We process personal data in accordance with our Privacy Policy
• Confidentiality: We maintain strict confidentiality of your data and business information
• Employee Access: Access to customer data is limited to authorized personnel on a need-to-know basis
• Third-Party Sharing: We do not sell, rent, or share your data with third parties except as disclosed

Security Measures

• Encryption: All data is encrypted in transit and at rest using industry-standard encryption
• Access Controls: Multi-layered access controls and authentication mechanisms protect your data
• Security Monitoring: Continuous monitoring and threat detection systems protect against unauthorized access
• Compliance Certifications: We maintain SOC 2 Type II and other relevant security certifications
• Incident Response: Established procedures for detecting, responding to, and recovering from security incidents

Data Processing and Analytics

• Service Provision: We use your data only to provide and improve our Services
• Aggregated Analytics: We may create anonymized, aggregated analytics for service improvement
• Machine Learning: Your data may be used to improve our algorithms and recommendation engines
• Research and Development: Anonymized data may be used for research and product development

7. Service Availability, Support, and Performance

We strive to maintain high service availability and provide responsive customer support. However, we cannot guarantee uninterrupted access to our Services due to factors beyond our control.

Service Level Commitments

• Uptime Target: We target 99.9% uptime for our Services, measured monthly
• Planned Maintenance: Scheduled maintenance will be announced at least 24 hours in advance
• Emergency Maintenance: Emergency maintenance may be performed without advance notice
• Service Credits: Service credits may be provided for significant outages as defined in our SLA

Customer Support

• Support Channels: Support is available via email, chat, and phone during business hours
• Response Times: Support response times vary by plan level and issue severity
• Documentation: Comprehensive documentation and help resources are available online
• Training: Onboarding and training resources are provided to help you maximize value

Service Modifications

• Feature Updates: We regularly update and improve our Services with new features
• Deprecation Notice: Deprecated features will be announced at least 90 days in advance
• API Changes: Breaking API changes will be communicated with appropriate notice periods
• Integration Updates: Third-party integrations may be modified based on partner requirements

8. Intellectual Property Rights and Licenses

MeetWorth and its licensors own all intellectual property rights in the Services, including software, algorithms, methodologies, and related documentation. These Terms do not transfer any ownership rights to you.

MeetWorth Intellectual Property

• Proprietary Technology: Our software, algorithms, and analytical methodologies are proprietary and protected
• Trademarks: MeetWorth trademarks, logos, and brand elements are our exclusive property
• Copyrights: All content, documentation, and materials are protected by copyright
• Trade Secrets: Our proprietary processes and methodologies constitute valuable trade secrets

License Grant to You

• Limited License: We grant you a limited, non-exclusive, non-transferable license to use our Services
• Scope of Use: The license is limited to your internal business purposes as authorized by your subscription
• Restrictions: You may not copy, modify, distribute, or create derivative works of our Services
• Termination: The license terminates automatically upon termination of your subscription

User-Generated Content

• Feedback License: Feedback and suggestions you provide may be used to improve our Services
• Content Responsibility: You are responsible for ensuring you have rights to any content you upload
• Indemnification: You agree to indemnify us against claims related to your content or data

Respect for Third-Party Rights

• Third-Party IP: We respect the intellectual property rights of others
• DMCA Compliance: We comply with the Digital Millennium Copyright Act
• Infringement Claims: We will respond appropriately to valid intellectual property infringement claims

9. Limitation of Liability and Disclaimers

To the maximum extent permitted by applicable law, MeetWorth's liability is limited as set forth in this section. These limitations apply regardless of the theory of liability and even if we have been advised of the possibility of such damages.

Disclaimer of Warranties

• As-Is Basis: Our Services are provided on an "as is" and "as available" basis
• No Warranties: We disclaim all warranties, express or implied, including merchantability and fitness for purpose
• Accuracy Disclaimer: We do not warrant the accuracy, completeness, or reliability of our analytics
• Availability Disclaimer: We do not guarantee uninterrupted or error-free service

Limitation of Damages

• Excluded Damages: We shall not be liable for indirect, incidental, special, consequential, or punitive damages
• Business Losses: We are not liable for loss of profits, revenue, data, or business opportunities
• Service Interruptions: We are not liable for damages resulting from service outages or interruptions
• Third-Party Services: We are not liable for issues with third-party integrations or services
• Decision-Making: We are not liable for business decisions made based on our analytics or recommendations

Liability Cap

• Maximum Liability: Our total liability shall not exceed the amount paid by you in the 12 months preceding the claim
• Multiple Claims: The liability cap applies to all claims collectively, not per incident
• Essential Purpose: These limitations are fundamental elements of the basis of our agreement

Exceptions

• Gross Negligence: Limitations may not apply to gross negligence or willful misconduct
• Legal Requirements: Some jurisdictions may not allow certain limitations
• Indemnification: Liability limitations do not apply to your indemnification obligations

10. Indemnification and Defense

You agree to indemnify, defend, and hold harmless MeetWorth, its officers, directors, employees, agents, and affiliates from and against any claims, damages, losses, costs, and expenses arising from your use of our Services or violation of these Terms.

Indemnification Scope

• User Conduct: Claims arising from your use or misuse of our Services
• Terms Violations: Claims resulting from your violation of these Terms or applicable laws
• Content Claims: Claims related to content or data you provide or upload
• Third-Party Rights: Claims alleging infringement of third-party intellectual property rights
• Privacy Violations: Claims arising from your violation of privacy rights or data protection laws

Defense Obligations

• Legal Defense: You will provide legal defense against covered claims
• Settlement Authority: You may not settle claims without our prior written consent
• Cooperation: We will reasonably cooperate in the defense of claims
• Notice: We will promptly notify you of any claims subject to indemnification

11. Termination and Suspension

Either party may terminate this agreement under the circumstances described in this section. Upon termination, certain provisions will survive as specified.

Termination by You

• Voluntary Cancellation: You may cancel your subscription at any time through your account settings
• Effective Date: Cancellation is effective at the end of your current billing period
• No Refunds: No refunds will be provided for unused portions of prepaid subscriptions
• Data Export: You should export your data before cancellation as access will be terminated

Termination by MeetWorth

• Terms Violation: We may terminate your account for material breach of these Terms
• Non-Payment: Accounts may be suspended or terminated for non-payment of fees
• Illegal Activity: Immediate termination for illegal use or activity
• Service Discontinuation: We may discontinue Services with 90 days advance notice

Suspension of Services

• Temporary Suspension: We may temporarily suspend access for Terms violations or security concerns
• Payment Issues: Services may be suspended for overdue payments
• Investigation: Suspension may occur during investigation of potential violations
• Restoration: Services will be restored upon resolution of the underlying issue

Effects of Termination

• Access Termination: Your access to Services will be immediately revoked
• Data Retention: Your data will be retained for 90 days to allow for export
• Outstanding Obligations: Payment obligations for services rendered remain due
• Survival: Certain provisions survive termination, including payment obligations and limitations of liability

12. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Texas, United States, without regard to conflict of law principles. Disputes will be resolved through binding arbitration as described below.

Governing Law

• Texas Law: These Terms are governed by Texas state law and applicable federal law
• Jurisdiction: Texas courts have jurisdiction over matters not subject to arbitration
• Venue: Any court proceedings will be conducted in Dallas County, Texas
• International Users: International users agree to Texas law and jurisdiction

Arbitration Agreement

• Binding Arbitration: Most disputes will be resolved through binding arbitration
• Arbitration Rules: Arbitration will be conducted under the Commercial Arbitration Rules of the American Arbitration Association
• Location: Arbitration will be conducted in Dallas, Texas, or remotely by mutual agreement
• Arbitrator Selection: A single arbitrator will be selected according to AAA rules
• Costs: Each party will bear their own costs and fees, with arbitrator fees split equally

Exceptions to Arbitration

• Injunctive Relief: Either party may seek injunctive relief in court for intellectual property violations
• Small Claims: Claims within small claims court jurisdiction may be filed in court
• Government Actions: Government enforcement actions are not subject to arbitration

Class Action Waiver

• Individual Claims: All claims must be brought individually, not as part of a class action
• No Class Arbitration: Arbitration will be conducted on an individual basis only
• Representative Actions: You waive the right to participate in representative actions
• Severability: If the class action waiver is found unenforceable, the arbitration agreement remains valid

13. General Provisions and Miscellaneous Terms

The following general provisions apply to these Terms and your use of our Services:

Entire Agreement

• Complete Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement
• Superseding Terms: These Terms supersede all prior agreements and understandings
• Modifications: Changes to these Terms must be in writing and signed by both parties (except for unilateral modifications as permitted)

Severability and Waiver

• Severability: If any provision is found unenforceable, the remainder of these Terms remains in effect
• No Waiver: Failure to enforce any provision does not constitute a waiver of that provision
• Partial Invalidity: Invalid provisions will be modified to be enforceable while preserving intent

Assignment and Transfer

• No Assignment: You may not assign these Terms without our prior written consent
• Our Assignment Rights: We may assign these Terms in connection with mergers, acquisitions, or asset sales
• Binding Effect: These Terms bind and benefit the parties and their permitted successors and assigns

Force Majeure

• Excused Performance: Neither party is liable for delays or failures due to circumstances beyond reasonable control
• Covered Events: Force majeure includes natural disasters, government actions, labor disputes, and technical failures
• Notification: The affected party must promptly notify the other party of force majeure events
• Mitigation: Parties must use reasonable efforts to mitigate the effects of force majeure events

14. Contact Information and Legal Notices

For questions about these Terms of Service, legal notices, or to report violations, please contact us using the information below:

Legal Notices

• Service of Process: Legal notices and service of process should be sent to our registered agent
• DMCA Notices: Copyright infringement notices should be sent to our designated DMCA agent
• Privacy Concerns: Privacy-related inquiries should be directed to [email protected]
• Security Issues: Security vulnerabilities should be reported to [email protected]

Effective Date: These Terms of Service are effective as of the last updated date shown above and will remain in effect until modified or terminated in accordance with their provisions.